NORD COMMUN / LEGAL

Shipping Policy

Last updated: August 2026

Processing times

Orders are normally processed during business days. Launch periods, holidays, preorders, and unusually high demand may require additional processing time.

Shipping rates

Available methods, rates, and any free-shipping threshold are shown at checkout. Promotions may have separate conditions.

Delivery estimates

Transit estimates begin after carrier acceptance and are not guarantees. Remote areas, customs, severe weather, and carrier disruptions may increase delivery time.

Tracking

Where tracking is available, details are sent after shipment. Tracking may take time to activate.

Address accuracy

Customers must provide complete and accurate addresses. Additional shipping costs caused by incorrect or incomplete information may be charged to the customer.

International orders

Customers are responsible for destination-country duties, taxes, brokerage fees, and import requirements unless expressly stated otherwise.

Lost, stolen, or damaged parcels

Contact us promptly. We may request photographs, carrier documentation, or other evidence before opening a claim. Resolution depends on carrier rules and applicable law.